Returns & Refunds Policy
Last Updated: January 6, 2025

At ProxyLabs.agency, we strive to provide high-quality digital services and products. This Returns & Refunds Policy outlines the terms for refunds, cancellations, and exchanges.

Since ProxyLabs.agency primarily offers digital services and non-tangible products, we generally do not offer refunds once a purchase is completed. However, refunds may be considered under the following conditions:

✔ Service Failure – If a service you purchased is not delivered as promised due to a fault on our end.
✔ Duplicate Charges – If you were mistakenly charged more than once for the same service.
✔ Technical Issues – If a major technical error prevents you from accessing or using our service, and we are unable to resolve it.
✔ Unauthorized Transactions – If you did not authorize a payment, and you report it within 7 days of the transaction.

❌ Change of Mind – We do not offer refunds if you simply change your mind or no longer need the service.
❌ User Misuse – No refunds will be issued if the service was used improperly or in violation of our Terms of Service.
❌ Third-Party Issues – If an issue arises due to third-party platforms (e.g., payment providers, hosting services), we are not liable for refunds.
❌ Partial Usage – If a service has already been partially used or accessed, it is not eligible for a refund.

To request a refund, follow these steps:

1️⃣ Contact Support – Email admin@proxylabs.agency with your order details and the reason for your request.
2️⃣ Verification – Our team will review your request and investigate the issue.
3️⃣ Approval or Denial – You will receive a response within 5-7 business days.
4️⃣ Processing Time – Approved refunds will be issued back to the original payment method within 7-14 business days.

If you have a subscription-based service, you may cancel at any time. However:

• Cancellations take effect at the end of the current billing cycle.
• No partial refunds are issued for unused time within a billing period.

If you initiate a chargeback through your bank or payment provider without contacting us first, we reserve the right to:

• Block future purchases from your account.
• Dispute the chargeback with proof of service delivery.
• Pursue legal action if necessary for fraudulent chargebacks.

ProxyLabs.agency reserves the right to modify this policy at any time. Any updates will be posted on this page with the revised Effective Date.

If you have any questions about this policy or need assistance with a refund request, contact us at:

Email: admin@proxylabs.agency
Website: proxylabs.agency